21+ age mandatory

89db bat's commitment to responsible gambling

Betting is one form of entertainment — but it needs to stay within control. 89db bat believes every player can play with awareness and within their own limits. On this page we explain how you can keep yourself and your family safe.

Safe environment
Self-exclusion feature
24/7 support
Deposit limit setting
21+

To create an account on 89db bat and participate in betting or casino games, you must be 21 years of age or older.

Age verification Safe play Know your limits

Why betting must be done in a controlled way

Betting and online casino games are a source of entertainment for many people. But that entertainment stays healthy only when it is done within your income, within a time limit, and by your own free choice. 89db bat always wants you to pause and think before you play — how much time will I spend today, how much money will I put in, and can I accept a loss if it happens. If the answers to these three questions are not clear, it is better not to play that day.

A gambling problem builds up gradually — it is hard to notice in the early stages. Betting to relieve financial pressure or to recover losses is the most dangerous habit. 89db bat's Terms and Conditions clearly state that this platform is for adults only and those who are of sound mind.

If there are young children in the household, make sure they cannot access your account. Keep your password secure and disable auto-login on your devices. Online betting can be even more harmful for people who are under mental stress. Reading our Privacy Policy will show you how we keep your information secure.

21+

Age limit is mandatory: Opening an account and playing on 89db bat is completely prohibited for anyone under 21. There are no exceptions to age verification.

Our Commitment

89db bat is not just a betting platform — we want every player to stay well over the long term. For that reason, we actively provide three tools: self-limit, cooling off and self-exclusion.

Set your own limits yourself

89db bat has several self-management tools that you can use at any time. These tools keep control of your play in your own hands.

Deposit limit

Decide in advance the maximum amount you will deposit per day, per week or per month. Once a limit is set, it cannot be exceeded.

Session time limit

Set how long you will play in one sitting. When the specified time is up, you will be reminded automatically.

Cooling off period

If you want to take a break for a few days, activate the cooling off option. Your account will be temporarily suspended for 7 days up to 6 weeks.

Self-exclusion

Use self-exclusion to take a full break for an extended period. Once activated, the account cannot be reopened before the set period ends.

Betting history review

You can view your betting history, win/loss statistics and total spending at any time — to assess yourself.

Direct support

If you have any trouble activating or deactivating any tool, contact our support team via 24/7 live chat.

Visit our FAQ page for more details on how these tools work.

Recognise the warning signs

If you notice any of the following signs in yourself, pause and think — it may be an early signal of a betting problem.

  • You are betting more and more to try to recover money you have lost.
  • You are borrowing money from family or friends for betting.
  • You are struggling to cover daily expenses because most of your money is going into betting.
  • You are spending hours betting online, taking time away from family or work.
  • You feel restless or irritable when you cannot bet.
  • You are hiding how much you are playing from family or those close to you.
  • Betting feels more important to you than sleep, food or work.

Check yourself

Ask yourself these questions

Before playing today, have I set a specific budget?
If I lose, will I be able to stop calmly?
Is today's betting a small portion of my monthly income?
Am I playing for entertainment, or trying to get out of a financial problem?
In the past week, have I felt that betting is affecting my daily life?
Has anyone in my family expressed concern about my betting?

If most of your answers are negative, it is better to take a break for today. Contact our live chat for support.

Ways to get help

Seeking help when you cannot handle a problem on your own is not a weakness. Asking for help is the most courageous step.

89db bat live chat support

Our support team is active 24 hours a day, seven days a week in both Bengali and English. Speak to us on live chat right now for self-exclusion, deposit limits or account suspension.

Family and close ones

Talk openly with a trusted family member or friend. The first acknowledgement of a problem is the start of the solution. Support from those close to you can be just as effective as professional treatment.

Professional counselling

Speak to a mental health professional or counsellor. Betting addiction is a recognised condition with specific treatment methods — there is nothing to be ashamed of.

If you contact 89db bat's email support, our responsible gaming team will review your issue confidentially and guide you toward a solution. Email address: [email protected]

Remember, taking a break from betting is never a failure. Your family, your health and your mental wellbeing are worth far more than any win.

89db bat's core principles of responsibility

89db bat believes every player has the right to enjoy entertainment in a safe environment. For that reason, we follow several core principles:

  • Strict age verification: Users under 21 are not permitted to register an account. ID documents are requested in cases of doubt.
  • Clear information: Bonuses and terms are stated plainly, with no hidden rules.
  • Account security: Your account is kept secure with SSL encryption and a safe login method.
  • Immediate support: Any request related to responsible gaming is processed on a priority basis.
  • No pressure: No promotional messages or offers are sent during self-exclusion or a break period.

Read our About Us page to find out more about us — it covers 89db bat's philosophy and goals.

Words worth remembering

Betting is a form of entertainment, not a way to earn income. Only bet what you can afford to lose.
Betting to try to recover losses is the fastest path to a bigger loss. Stop and rest.
If you want self-exclusion, just say so in live chat — we will act on it right away.

Questions and answers about responsible gambling

When self-exclusion is activated, any balance in your account will be returned to your registered payment method (bKash, Nagad or Rocket). The withdrawal process usually takes 15 minutes to 2 hours. Contact our 24/7 live chat for more details.

Yes, reducing a deposit limit takes effect immediately. However, a request to increase the limit takes some time to process, to protect you from decisions made in haste. Visit our FAQ page to learn more about this.

Age is verified at the time of registration on 89db bat. Users under 21 are not permitted to create an account. If there is any doubt, the support team may request an ID document. If an attempt to register on behalf of a minor is detected, the account will be permanently closed.

Your account login history will show access from any new device. If you suspect unauthorized access, change your password immediately and notify us via live chat. Always keep your password secure and disable auto-save on your devices.

No, the account does not reactivate automatically when the period ends. You will need to make a conscious request to reopen it, and the support team will confirm that you are ready. This gives you a little more time to reflect.

Yes, you can take a break from slots or casino only, or suspend your entire account if you prefer. Choose whatever suits your needs — tell us via live chat and the support team will help set the right option for you.

Related pages

About Us

Who 89db bat is and what our goals are — learn about us.

Terms & Conditions

Complete rules and terms for using your account.

Privacy Policy

How we store and protect your personal information.

FAQ

Answers to common questions — about accounts, payments and more.